What should I do if I need roadside assistance?

Move to a safe location, turn on hazards, then request service via the app or hotline. Share your exact location and issue details.

Is roadside assistance included in my Geico policy?

No. It’s an optional add-on; verify on your declarations or add it during quoting.

Can I use Geico's roadside assistance if I'm driving a rental car?

Many policies extend roadside to temporary substitute vehicles, but you should confirm your specific terms.

Geico's Roadside Assistance Services

When you're on the road, unexpected situations can arise—flat tires, dead batteries, locked keys, or a no-start. Geico's roadside assistance adds a safety net you can trigger from the app or a phone call. With a bit of prep, help arrives faster and the experience is smoother.

Below is a practical overview of what Geico roadside typically covers, how to request service the smart way, and small steps that prevent common delays.

Comprehensive Overview of Geico's Roadside Assistance Coverage

Geico’s roadside add-on commonly includes towing to a nearby shop, tire change (with your usable spare), fuel delivery, jump-starts, and lockout assistance (limited to entry; replacement keys/parts are usually extra). Exact availability and limits can vary by policy and location—check your declarations and endorsements when you add the option. If вы re-shopping your policy, compare packages inside Geico insurance quotes so roadside is included from the start.

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How to request help (fast path): open the Geico app → Roadside → share live location → pick issue (tire, battery, lockout, fuel, tow). Stay reachable; unknown numbers may be the contractor. If you’re in a dangerous spot (blind curve, narrow shoulder), call 911 first and set triangles/hazards before contacting assistance.

Towing: typically to the nearest qualified shop. You can request a preferred shop; if it’s farther than the covered distance, be ready for an out-of-pocket difference.
Tire service: providers mount your usable spare; repairs/replacements aren’t included unless your plan states otherwise.
Jump-start: for 12V batteries. For EVs/hybrids, ask for the correct procedure; providers won’t fast-charge high-voltage packs.
Lockout: unlock attempts are covered; new keys, fobs, or programming are usually not.
Fuel delivery: delivery is usually covered; the fuel itself may be billed at market price.

Tip: Add your preferred repair shop’s address in your phone. Sharing a precise drop point shortens tow ETA and avoids storage fees at unfamiliar lots.

Common limitations to know: impound lots typically require release paperwork (not handled by roadside); winching is often limited (single extraction within reach of the roadway); repeated calls for the same incident may be declined; parts and specialty tires are out-of-scope. Keep receipts—many plans allow reimbursement if you self-arrange service.

If a breakdown turns into a claim (collision or covered comprehensive loss), use our step-by-step: how to file a Geico auto claim. For rideshare work (Uber/Lyft), roadside and coverage rules change with the app state—see Geico rideshare quotes.

Frequently Asked Questions

What should I do first if I need roadside help?

Move to a safe spot, hazards on, then request service via the app (preferred) or hotline. Share exact location and issue details.

Is roadside included automatically?

No, it’s an optional add-on to your auto policy. Confirm on your declarations page or add it during quoting.

Does it cover rentals?

Often yes, but verify—some policies extend roadside to temporary substitute vehicles; others don’t.

Final Thoughts on Geico's Roadside Assistance

Geico’s roadside assistance is a low-cost backstop that pays for itself the first time you need it. Know your limits, keep documents handy, and request through the app for the fastest turnaround.